Your beauty matters and at Hairple we understand that.  We know it matters to get the best up-to-date information regarding hair care and hair treatment.  To ensure that you choose the best hair options to purchase we have prepared the following Frequently Asked Questions (FAQ), just for you.

The answers are pinned under the questions. You will need to click on each question to reveal the answers. If you have any more questions, feel free to contact us through our “CONTACT US” form.

Browsing Products and Placing an Order
How do I search for different products on the website?
Products can be searched in three ways. The first one is where you use the “CATEGORIES” tab. You will be able to view product sub-categories or you will see the relevant products directly. The second way is to click the "PRODUCTS" tab situated in the menu bar at the top. Here you can access the drop down list containing all the products and their subcategories. Also, you may use the product code and enter it to the search field which you will find at the top of the screen. If you have any trouble using codes, you may contact us for assistance.
What are the delivery charges for orders?
Delivery charges are largely minimal for local order.  Large order are delivered free of charge.  Applicable delivery charges will be shown in the cart page.
Which payment methods are accepted?
Our checkout uses the safe and secured PayFast module.  It is a secured and well respected online gateways and they can handle debit card and credit card payments. Direct bank deposits are also accepted and so are EFT transactions. Payments have to be verified to ensure that funds are cleared before any order is sent or dispatch.
How long will delivery take?
Deliveries are carried out daily.  Depending on the time of day the order is made most local orders are delivered on the same day.  Deliveries in other locations will depend on the courier method in use.
How secure is shopping Online? Is my data protected?
Shopping with our online Gateway, PayFast is relatively safe.  All payment information is encrypted to protect the buyer. WIth over 10 years of online services we have never experienced any problems with our systems.
What exactly happens after ordering?
Our teams are well adapt at online order processing.  As soon as you make the order and payment online, our team will automatically receive a notification of your order and the ordered items are then prepared and checked against the order form.  Payment is then checked and verified.  Thereafter the ordered items are queued and processed for delivery.   
Do I receive an invoice for my order?
Yes.  A payment invoice will be sent to you via email.  The delivery note will also be sent to you when your order is delivered.
Brazilian Hair And Hair Treatment
Is Brazilian hair right for me?
Brazilian hair is an excellent option for anyone who would like to have beautiful long hair, or those who would like to add volume to their hair. If you are not satisfied with the current look of your hair, and if you want to go longer, then yes, Brazilian hair is right for you. Brazilian hair is perfect for those who are eager to have long, shiny hair.
What are the benefits of Brazilian hair?
If you are not satisfied with the current look of your hair, its volume, or length, you can change all that by putting on Brazilian hair. It is simple and easy to maintain, looks natural, and not many would guess you actually wearing one. You can style your Brazilian hair the way you want to, and change your look in seconds. Most importantly, you won’t spend years waiting to grow amazing, long hair. You can have it in two hours. For every woman on the planet, hair is one of the most important things, and if you are not satisfied with it, it may have a huge impact on your self-esteem. If you choose this option, you will look wonderful, your hair will be beautiful, and all that will give you much needed self-confidence.
Will my Brazilian hair look fake?
If you choose the right quality Brazilian hair, it will not look fake, for the reason that because Brazilian hair is natural human hair, your hair will also look natural and beautiful. The best option for those who would like to have natural looking long hair are 100% Brazilian hair or Peruvian hair, known for its quality and durability. However, if you choose fake Brazilian hair then the look will also not look the same as natural Brazilian human hair.
Will Brazilian hair cause damage to my natural hair?
No, they will not. There are many stories and myths about Brazilian hair that are basically not true. When Brazilian hair is properly installed with proper applications and methods and if you treat it properly and with care, they will not damage your natural hair or its health. Brazilian hair will only make you feel and look more beautiful. 
What types of Brazilian hair can I choose from?
There are two types of hair extension: natural human hair and synthetic hair. While human hair, such as 100% Brazilian, Indian, or Peruvian hair, etc. is the best choice, synthetic can also be the choice of many. However, human hair is more durable, and thick, and getting virgin human remy hair is the best way to go. There are many different textures of human hair to choose from, such as yaki hair (Unprocessed), which is very popular among ladies all around the globe. While human hair is extremely popular, the quality and price of artificial hair is also worth a look.
What is a lace front wig?
Lace front wigs is a popular wig method that looks very natural. Once applied, it provides an illusion that hair is growing from the scalp. For that reason, lace front wigs are extremely popular.
Are there any benefits of wearing a lace front wig?
Of course. There are many benefits of wearing a lace front wig. These wigs look natural, and people around you will never notice that you are actually wearing one. Compared to other wigs, these wigs can be styled with ease, according to your wishes and desires. Lace front wigs means you can re-use many times. The time it takes to wear them is also impressive. Least but not last, lace front wigs are now easily accessible, which was not the case in the past. They are not as costly as they were either. Quite the opposite, they are pretty affordable. For all these reasons, ladies all around to world are wearing them to improve their appearance and style.
What type of lace is usually used?
In most cases, the types of lace used are Swiss lace and French lace, because they are considered for their quality. If you compare the Swiss lace and French lace, it could be said that French lace is a bit more durable, and it lasts longer than the other one.
For how long the lace front wig may last?
The lifespan of weave lace front wigs is pretty long. If you take care of it and use it properly, it may last for years.
From which materials the lace front wig is made of?
There are two main types of weave lace front wigs. They can be made from virgin human remy hair, but there are also artificial wigs.
Is applying of lace front wig complicated?
It may seem like it is, but the trick is to be very careful, because the first thing you will have to do when you get your wig is to cut the lace. It is something that needs to be done slowly and carefully, because you may accidentally cut the hair. If you have never done this before, and if you are not sure how to properly apply it, it would be a good idea to take your wig to the hair stylist and see how it is done.
Which texture and colour is best for me?
Before you decide to purchase Brazilian hair, you will have to select the color and the texture. The best way is to select a colour that matches with your own hair, otherwise, it will look strange. The great thing is that the range of colors to choose from is huge, and you will easily find one that will be perfect for you. When it comes to texture, you can trust your judgment after running the hair through your finger. You can also consult with your hair stylist and get their advise on what hair will look best on you. Also note that your personality matters.  Some hair colours and textures go well with certain personalities. The shape of your face may also be a consideration. For this, the internet is a great resource.  You can browse for hairstyles or images of different hair extensions to see what looks good based on people with similar face structures.  
Is the installation of Brazilian hair complicated?
Not at all.  The whole process lasts for an hour, sometimes more, sometimes less, depending on the hair, their length, and that sort of stuff. It is pretty quick, but the results are astonishing. In a blink of an eye, your hair will be long, and it will look perfect.
Can I put the Brazilian hair myself?
There are certain Brazilian hair types that you can put on yourself, such as one that come with the glue, but there are also clip ins. If you are not sure how to put Brazilian hair yourself, and if you want the best results, you may purchase the Brazilian hair and go to the hair stylist who will put them for you.
How important is the maintenance?
After Brazilian hair is installed, you will have to take care of it properly. What you need to do is to treat your Brazilian hair in the exact same way you treat your natural hair. As you probably already know, you should be as gentle as possible toward your natural hair, which means you should treat the Brazilian hair in the same manner. You will have to wash it regularly and keep it clean, while using both, shampoo and the conditioner. Conditioner is equally important as the shampoo. Shampoo will keep your scalp, hair and Brazilian hair clean, and conditioner will prevent tangling. When it comes to styling, you can do basically the same things you do with your natural hair, because if you choose top quality Brazilian hair, which means virgin human remy, you will treat it exactly the same. Also, when going to sleep, you should wear your hair up, and you will have to brush it regularly. However, you should avoid heat, because too much heat may damage your Brazilian hair. As you may notice, the same principles are applied for both, your own hair, and the Brazilian hair. Take care of your Brazilian hair properly, and they will last longer.
Can I use hair products on my Brazilian hair?
Not only that you can, you should! When it comes to Brazilian hair, you should maintain it in a certain way, because it will last longer, and it will look gorgeous. Your scalp must be clean, and you should use shampoo to wash it. Another important product you should use is a conditioner. It is crucial for Brazilian hair, because it prevents tangling. It is recommended to use conditioner each time you wash your hair. It will be nice, silky and shiny.
Why is Brazilian hair so popular?
There are many reasons why Brazilian hair is so popular. Such hair is actually 100% Brazilian hair, and Brazilian hair is known to be very durable yet soft and bouncy. It also has a natural shine, and for that reason that Brazilian hair look natural and beautiful. Unlike some other options available on the market, Brazilian hair last for a very long time, and they may hold curls with ease. They provide volume and body. They can be dyed, washed or curled.
Can I dye my Brazilian hair?
Yes, you can. When it comes to 100% Brazilian hair, you can do the same things you do with your natural hair, which includes dying it. On the other hand, synthetic, artificial Brazilian hair cannot receive colorants the way human hair can. In case you have clip-in, you may take it off, and then to dip it in a dye.
Can I bleach the Brazilian hair?
Yes, you can. However, when bleaching your hair, you should be careful, and you should treat it the same way you treat your natural hair.
For how long the Brazilian hair may last?
In most cases, Brazilian hair last for a year. However, if you take care of it in a really good way, if you use the right products, wearing your hair cap when sleeping, brush it, and avoid extensive heat, they will last much longer.
Will the appearance of the Brazilian hair change over the time?
No, it won’t. It will look excellent, but only if you treat the hair in a right manner. Always keep in mind that proper maintenance is the key for a great looking Brazilian hair and their durability. You may purchase the most expensive virgin human remy hair, but if you do not take care of it, it won’t look as it should. It is the same like with your own hair. If you don’t wash it, brush it, and use the right products, it wouldn’t not look as good as you want.
Can I make wavy or curly Brazilian hair straight?
Yes, you can. Before you decide to make your wavy or Brazilian curly hair straight, it is very important to apply a heat protection product on it, because that way, you won’t damage the hair. Keep in mind this is not something you want to do all the time. If you do, the hair will get used to it, and after a while, the curls or waves on the Brazilian hair may be gone. It is the exact same principle as with your natural hair. If you constantly change its style, from curly or wavy to straight, you will notice the curls and waves look different when you wash your hair. Generally, you can do this, but it is not recommended to do it very often.
Is there a difference between human hairs used for Brazilian hair?
Yes, there is. Every person has a different hair type. For that reason, there are different type of Brazilian hair. There are 100 % Brazilian hair that are gathered from Brazilian donors. There are also other donors, such as Peruvian, Malaysian, Russian, Indian, and European and so on. It is considered that hair that comes from Brazilian donors is of the best quality. It is very durable, thick, because the Brazilian hair can be straight and sleek, or curly. You can also switch from sleek to curly, and from curly to straight.
What is virgin hair?
Virgin hair is human hair that is collected from a Peruvian, Malaysian, Brazilian donor, etc. It is chemically unprocessed hair, which is completely pure. In order to be qualified as Virgin hair, it must meet certain standards which are very rigorous. Some of the standards are the hair has not been bleached, colored, dyed, permed, or chemically processed. Also, the hair must come from a single donor. Virgin hair is the hair that has not been blow dried, and the hair that has not been exposed to any type of harsh agents, such as drugs, smoke, etc. Virgin hair must not have any damages. For all these reasons, virgin hair is a synonym for quality, durability, natural look and beauty.
What is remy hair?
Remy hair is known as the human hair that has the finest possible quality. When it is gathered from a donor, such as Brazilian, Peruvian, Malaysian, etc. it is done in a way to keep the cuticles of the hair appropriately aligned, so it can be in the perfect relation to other hairs. However, there is a difference between remy hair and virgin hair. While virgin hair must not be chemically processed in any way, Remy hair may have been dyed, permed and relaxed.
What is yaki unprocessed hair?
In case you have relaxed hair, then you should definitely consider yaki unprocessed hair extensions. It has a very special texture which also looks relaxed. The hair looks like relaxed Afro or Caribbean.  The hair usually comes different donors. Usually Yaki does not look as shiney and bouncy as remy hair.
Where can I buy Brazilian hair?
The best place to buy Brazilian hair is online, for many reasons. When purchasing online, you will see a huge choice of Brazilian hair, human hair and artificial. There are many colors and textures to choose from, and you will easily find the perfect match to your natural hair color, and its texture. Purchasing online is the easiest and simplest way to get the extension, and most importantly, you will get it at an affordable price. Once you choose the extension you want, you order it, and it will be delivered to your home address.